Privacy Policy

Last updated: 21 September 2026

Healthy Minds India ("the clinic", "we", "us") is the psychiatric practice of Dr. Saurabh Kumar, based in Patna, Bihar. This policy explains what personal information this website collects, why, how it is used and protected, and the choices available to you. It applies to patnapsychiatry.com and to information shared when booking or attending an appointment.

What we collect

Depending on how you use the site, we may collect:

• Information you give us directly - your name, phone number, email address, and any message or health-related details you choose to enter in an enquiry, appointment or contact form.
• Clinical information - if you become a patient, the health information recorded as part of your consultation and treatment, held under the same confidentiality obligations as any medical record.
• Technical information - automatically, when you browse the site: your approximate location, browser and device type, pages viewed and how you arrived here, collected through cookies and analytics tools such as Google Analytics and Google Tag Manager.

Why we collect it

• To respond to enquiries and schedule, confirm or reschedule appointments.
• To provide clinical assessment, treatment and follow-up care to patients.
• To communicate with you about your enquiry or appointment, by phone, SMS, WhatsApp or email.
• To understand how the website is used, so it can be kept accurate and useful.
• To meet legal, regulatory and medical record-keeping obligations.

How we share it

We do not sell or rent your personal information. It is shared only:

• With clinic staff directly involved in your care or in responding to your enquiry.
• With service providers who help run this website or the clinic's systems (for example, hosting, email and analytics providers), who are only given what they need to provide that service.
• Where required by law, court order, or a request from a government or regulatory authority.

Cookies and analytics

This site uses cookies and similar technologies to remember basic preferences and to understand, in aggregate, how the site is used. You can disable cookies in your browser settings at any time; the site will still work, though some conveniences may be lost.

How we protect it

We take reasonable technical and organisational measures to protect the information we hold from unauthorised access, alteration or loss, consistent with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

How long we keep it

Enquiry details are kept only as long as needed to respond to you. Clinical records are retained for the period required by applicable medical record-keeping norms and professional obligations, and no longer than necessary beyond that.

Your rights

You may ask us to tell you what personal information we hold about you, to correct it if it is inaccurate, or to delete it - except where we are required to keep clinical or other records by law or professional obligation. To make such a request, or to raise any concern about how your information is handled, contact our grievance officer below; we aim to respond within 30 days.

Children

This website is not directed at children. Where a minor is treated at the clinic, information is collected with the consent and involvement of a parent or guardian, in the usual way for paediatric or adolescent psychiatric care.

Other websites

This site may link to third-party websites, including social media profiles. We are not responsible for the privacy practices of sites we do not operate, and encourage you to read their own policies.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in the law. The "last updated" date at the top of this page will always show when it was last revised.

Grievance officer / contact us

For any question about this policy, or to exercise the rights described above, please contact:

Dr. Saurabh Kumar, Healthy Minds India
Email: [email protected]
Address: House No. 46/B, Sahdeo Mahto Marg, Near Sri Krishna Puri Park (Children's Park), Patna - 800001, Bihar, India